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Have a question or need assistance? Contact our friendly team for personalized car rental recommendations or to book your next adventure.

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Frequently Asked Questions

Got questions about our services? Find quick answers to common queries in our FAQ section below!

How long will it take to repair my vehicle?

The repair time depends on the extent of the damage, parts availability, and insurance approval. Minor repairs can take a few days, while major collision repairs might take one to two weeks. Your auto body shop will provide an estimated timeframe after assessing the damage.

Will my insurance cover the repairs?

Most insurance policies cover repairs if the damage is part of a covered claim. You will likely need to pay a deductible, and the insurance will cover the remaining costs. The shop can assist with insurance claims and provide an estimate for approval.

Do you use original manufacturer (OEM) parts?

Many shops offer OEM (Original Equipment Manufacturer) parts, but some insurance companies may only cover aftermarket or used parts. If you prefer OEM parts, let the shop know, as it may affect pricing and repair time.

Do I need an appointment for an estimate?

While some shops accept walk-ins, it’s best to schedule an appointment to ensure quick service. Most estimates are free and take about 15-30 minutes, depending on the damage.

Can you repair my exotic or European car?

Yes! Not all body shops specialize in luxury, exotic, or European vehicles, but reputable ones with certified technicians and manufacturer-approved equipment can handle the job. Be sure to choose a shop experienced with brands like Ferrari, Lamborghini, Porsche, BMW, Mercedes, and Audi to ensure factory-quality repairs.

Do you offer a warranty on repairs?

Yes, we provide a lifetime warranty on paintwork and repairs as long as you own the vehicle. This covers workmanship and materials but does not include normal wear and tear or future accidents.

Contact Us

(503) 257-9991

12735 NE Whitaker Way. Portland, OR 97230, Portland Oregon 97230